Feedback Sports, established in 2004 and headquartered in Golden, Colorado, has become a prominent name in the cycling industry, renowned for its high-quality bicycle repair stands, precision tools, storage solutions, and innovative training equipment.
Company Overview
Founded by Doug Hudson, Feedback Sports began with the introduction of the Alpine digital hanging scale, designed to weigh bicycles accurately. The company’s name reflects the engineering concept of a closed feedback loop—create, use, learn, revise, and continually improve. This philosophy has driven Feedback Sports to develop products that meet the needs of professional cyclists, mechanics, and enthusiasts worldwide.
Product Range
Feedback Sport offers a comprehensive range of products categorized into Maintenance, Training, and Storage solutions.
- Maintenance: This category includes professional-grade repair stands, tools, and tool kits designed for durability and portability. The repair stands are lightweight yet stable, making them a preferred choice for mechanics globally.
- Training: Their portable bike trainers are compact and easy to set up, suitable for indoor and outdoor use. The Omnium Over-Drive Portable Bike Trainer, for instance, features an adaptable fork-mount design that keeps the rear wheel on the bike, offering a dynamic ride quality through LIVE RIDE Technology.
- Storage: Feedback Sport provides elegant and innovative bike storage solutions, including wall-mounted and free-standing options, designed to accommodate various spaces and bicycle types.
Recent Innovations
In 2024, Feedback Sport expanded its tool lineup with the introduction of three new pliers:
- Adjustable Pliers Wrench: A multipurpose tool with parallel-clamping, slip-lock jaws that fit any nut up to 1-1/4 inches (35mm), replacing the need for multiple wrenches.
- Mini Needle Nose Pliers: Designed for precision work in tight spaces, these pliers are ideal for tasks requiring fine control.
- Mini Diagonal Cutters: Compact cutters with hardened steel jaws and comfortable grips, suitable for trimming cable ties and soft solid-strand wires.
Additionally, Feedback Sport introduced the Reflex Fixed Torque Bit Driver mini-tool and separate Reflex 4/5/6Nm torque Extension Bits, catering to mechanics who value portability without compromising function and durability.
Global Presence and Commitment
As of 2024, Feedback Sport products are available in over 40 countries, reflecting their commitment to quality and customer satisfaction. The company emphasizes supporting the cycling community through donations, promoting the sport’s growth, and investing in youth development and diversity.
Conclusion
Feedback Sports continues to be a respected brand in the cycling industry, known for its dedication to innovation, quality, and community engagement. Their products are trusted by professionals and enthusiasts alike, making them a go-to choose for cycling maintenance, training, and storage solutions.
FAQs about Feedback Sports
What is Feedback Sports warranty policy?
Feedback Sports offers a limited warranty on all Maintenance, Training, and Storage products, reflecting their commitment to uncompromising product quality. For detailed information on warranty coverage and claims, customers can refer to their official warranty policy.
Where are Feedback Sports’ repair stands manufactured?
All of Feedback Sports’ repair stands are designed in Golden, Colorado, and proudly made in Taiwan.
How can I become a dealer for Feedback Sports products?
Feedback Sports operates directly and does not have distribution channels. Interested parties can find more information on becoming a dealer by following the steps outlined on their support page.
Which repair stand is suitable for my e-bike?
While the weight capacity of the Pro Mechanic stand indicates it can work with modern e-bikes, Feedback Sports recommends the Pro Mechanic HD for e-bikes. The Pro Mechanic HD features an updated clutch body design that grips and holds the bike more efficiently, providing enhanced stability.
Does Feedback Sports offer tours of their facility?
Currently, Feedback Sports does not accept walk-ins or offer tours of their facility.