Sun and Ski Sports, established in 1980, has evolved into a premier specialty sporting goods retailer in the United States. With a focus on skiing, snowboarding, cycling, hiking, running, and watersports, the company has expanded its footprint to 32 stores across 12 states as of 2022.
Historical Overview
Founded by Barry Goldware, Sun and Ski Sports began as Tennis and Ski Warehouse in the Midwest. In July 1980, Goldware relocated the business to Houston, Texas, rebranding it as Sun & Ski Sports. The company experienced significant growth, and in 2012, ownership transitioned to Frank Stanley and Steve Rath, who became co-CEOs. Karl Salz joined as president in 2019, steering the company toward a comprehensive vision for future growth.
Product Offerings and Services
Sun and Ski Sports provides an extensive selection of equipment and apparel across various outdoor activities:
- Snow Sports: The retailer offers a comprehensive array of skis, snowboards, boots, bindings, helmets, goggles, and apparel from leading brands such as Rossignol, Atomic, Salomon, and K2. Their inventory caters to all experience levels, ensuring both beginners and seasoned athletes find suitable gear.
- Cycling: The cycling department features mountain, road, hybrid, gravel, and electric bikes, along with essential accessories like helmets, components, and apparel. Brands such as Cannondale and Giro are prominently featured, catering to a wide spectrum of cyclists.
- Running: For runners, Sun & Ski Sports offers a variety of running shoes, apparel, and accessories designed to enhance performance and comfort. The selection includes products from reputable brands, ensuring quality and durability.
- Watersports and Hiking: The retailer also caters to water sports enthusiasts with equipment for activities like water skiing, wakeboarding, and paddle boarding. Additionally, hiking gear, including footwear and apparel, is available for outdoor adventurers.
Beyond product sales, Sun and Ski Sports provides services such as equipment rentals, maintenance, and tuning, ensuring customers’ gear is in optimal condition for their adventures. The retailer collaborates with over 350 top outdoor brands, such as Patagonia, Columbia, The North Face, Spyder, Cannondale, Burton, Rossignol, Salomon, Hoka, On, Garmin, and Billabong.
Store Locations and Expansion
Headquartered in Stafford, Texas, Sun and Ski Sports operates stores in multiple states, including California, Colorado, Maryland, Massachusetts, New Hampshire, New York, North Carolina, Oklahoma, Tennessee, Utah, and Virginia. Notably, some locations are situated near mountain resorts, aligning with the company’s focus on outdoor sports.
In March 2023, the company expanded its presence by opening a new store in Murray, Utah, near Salt Lake City. This location features a full-service ski, snowboard, and bike shop, offering professional services ranging from bike tune-ups to mounting bindings on skis or snowboards. Additionally, it provides daily bike, ski, and snowboard rentals, with annual seasonal rentals starting in August 2023.
Community Engagement and Recognition
Sun and Ski Sports is committed to strengthening community ties and enhancing lives through adventure. The company dedicates over $100,000 annually to support local events and groups, including:
- The Texas MS 150, surpassing $5 million in cumulative fundraising over 20 years for the National MS Society.
- Organizations such as the Boys & Girls Club, Star of Hope, and Salvation Army, through initiatives like the annual Share Your Warmth Clothing Drive.
- Local ski and snowboard clubs, and upcycling bikes with partners like Charlotte Re-Cyclery and The Pedal Factory.
- Supporting events like RunningWorks’ that advocate for an end to homelessness.
The company’s dedication to customer service and community involvement has earned it recognition on Newsweek’s annual list of America’s Best Online Shops for three consecutive years, placing in the top 10 within the Outdoor category in 2023.
Innovations and Events
In March 2024, Sun and Ski Sports hosted the Snow Expo ’24 at their new store in Murray, Utah. The event showcased next-generation gear, including state-of-the-art skis, snowboards, apparel, and accessories from top industry brands. Attendees had the opportunity to preview trends shaping the slopes for the upcoming season and participate in giveaways and on-snow demo experiences at Solitude Mountain Resort.
Customer Experience and Services
Sun and Ski Sports emphasizes providing an elevated shopping experience through exceptional customer service and first-hand expertise. All stores are full-service bike, ski, and snowboard shops, staffed with associates who combine personal experience with product knowledge to tailor each customer’s shopping experience based on their active lifestyle needs.
Conclusion
Sun and Ski Sports has solidified its position as a leading specialty outdoor retailer by consistently delivering quality products, exceptional customer service, and community engagement. As the company continues to grow and adapt to the evolving needs of outdoor enthusiasts, it remains dedicated to inspiring adventure and enhancing the lives of its customers through a passion for the outdoors.
FAQs about Sun and Ski Sports
What is Sun & Ski Sports’ return policy?
Sun & Ski Sports accepts returns on new and unused merchandise with original packaging, tags, and proof of purchase within 30 days of purchase. Exchanges or store credit are available for up to 60 days after purchase. Peak Perks members enjoy extended return periods: up to 60 days for returns and up to 90 days for exchanges or store credit. For online purchases, a $7.95 shipping charge is deducted from the refund when using the provided FedEx shipping label.
Does Sun & Ski Sports offer price matching?
Yes, Sun & Ski Sports has a Low Price Guarantee. If you find a lower advertised price for an identical, in-stock item on another website, they will match the lower price. Verification of availability and price at the time of purchase is required. Note that they do not match coupons, shipping rates, or phone quotes.
Is Sun & Ski Sports a legitimate retailer?
Yes, Sun & Ski Sports is a reputable retailer with over 35 years in business. They operate both online and through brick-and-mortar stores, offering a wide variety of outdoor gear. Customers have reported positive experiences, indicating that Sun & Ski is a trusted source for quality equipment.
What types of products does Sun & Ski Sports sell?
Sun & Ski Sports specializes in equipment, apparel, footwear, and accessories for various outdoor activities, including skiing, snowboarding, cycling, hiking, running, and watersports. They collaborate with over 350 top outdoor brands, such as Patagonia, Columbia, The North Face, Cannondale, Burton, and Rossignol.
How can I contact Sun & Ski Sports’ customer service?
You can reach Sun & Ski Sports’ customer service through multiple channels:
- Phone: Call 866-786-3869 during support hours (CST):
- Monday to Thursday: 8:30 AM – 7:00 PM
- Friday: 8:30 AM – 5:00 PM
- Saturday and Sunday: 10:00 AM – 6:00 PM
- Live Chat: Available on their website.
- Email: Contact them via the email form on their Help Center page.
Does Sun & Ski Sports offer international shipping?
Sun & Ski Sports primarily ships within the United States. Some products can be shipped to third-party U.S.-based addresses that facilitate international shipping. However, certain manufacturers restrict the sale of their products outside the U.S. For detailed information and product restrictions, it’s advisable to visit their International Shipping information page or contact customer service.